HOW DO I MAKE A FOODBANK REFERRAL?
We have a voucher referral system to ensure that people are getting the right support they need to address the issues that have led them to the foodbank in the first place. We understand that these issues can be vast and complicated but we have over 170 referral agencies connected to the foodbank that can assist people to manage their own situation better and also make referrals on your behalf for food parcels. If you are an organisation that would like to make referrals to the foodbank please get in touch with us here and we can set you up on our system to be able to refer people for food parcels.
WHO CAN BE REFERRED TO THE FOODBANK?
We accept referrals for anyone who is struggling to put food on their table as a result of being unable to afford food (that is, having
minimal food and insufficient means to purchase adequate food in the immediate term) or be demonstrably at imminent risk of being unable to afford food. We work with referral agencies to support individuals to make sure that they get the support they need to better manage their own situation.
STEPS FOR RECEIVING A FOOD PARCEL
THE MOST IMPORTANT STEP IS TO GET A FOODBANK VOUCHER.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. GET IN TOUCH WITH US.
If you are not already connected to one of our support agencies then call or email our foodbank and we can talk through your situation and put you in touch with a relevant local agency.
2. ARRANGE A VISIT TO THE REFERRAL AGENCY.
They will offer support with your situation and supply you with a foodbank voucher where appropriate.
3. BRING YOUR FOODBANK VOUCHER TO YOUR NEAREST FOODBANK CENTRE.
You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you and our trained staff will be on hand to listen and support you if you just want to talk. We’ll then exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.